BPA (Business Process Automation)
End-to-end automation of business processes across the organisation
Definition
BPA (Business Process Automation) is the use of technology to automate entire business processes, from initiation to completion, reducing manual intervention and increasing efficiency.
Detailed explanation
BPA goes further than RPA by automating complete processes rather than individual tasks. It includes workflow design, rule engines, and integration between systems.
BPA focuses on strategic process improvement, not just task automation. It often involves rethinking processes before automating them.
Real-world examples
Purchase-to-pay
Full automation from purchase request to supplier payment
Employee onboarding
Complete workflow from offer acceptance to first day
Why it matters
- End-to-end process efficiency
- Reduced processing times
- Better compliance and audit trails
- Improved employee experience
Related terms
Service associé
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