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Definition

Webhook

An automated HTTP callback that triggers actions when events occur

Definition

A webhook is an HTTP callback mechanism that automatically sends data from one application to another when a specific event occurs, enabling real-time communication between systems.

Detailed explanation

Unlike APIs where you must poll for changes, webhooks push data to you instantly when something happens. For example, when a customer makes a purchase, a webhook can immediately notify your CRM, accounting, and shipping systems.

Webhooks are the backbone of modern event-driven automation and are supported by virtually all SaaS platforms.

Real-world examples

Payment notification

Stripe webhook triggering invoice generation and CRM update on payment

Form submission

New form entry triggering a CRM lead creation and email sequence

Why it matters

  • Real-time data flow
  • No polling overhead
  • Event-driven automation
  • Universal SaaS support

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