Privacy Policy

This privacy policy describes how JAIKIN SASU collects, uses and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and French data protection laws.

1. Data Controller

  • Controller: JAIKIN SASU
  • Address: 24 rue de l'Industrie, 67640 Fegersheim, France
  • Contact: [email protected]

2. Data Collected

We collect the following data when you use our website:

Data you provide voluntarily:

  • First and last name
  • Email address
  • Phone number (optional)
  • Company name
  • Message or request
  • CV and cover letter (job applications)

Data collected automatically:

  • Browsing data (pages visited, visit duration)
  • Technical data (browser, device, anonymized IP address)

3. Processing Purposes

Your data is collected for the following purposes:

  • Responding to your contact or appointment requests
  • Processing your job applications
  • Providing information about our services
  • Improving our website and services
  • Generating anonymous traffic statistics

4. Legal Basis for Processing

The processing of your data is based on:

  • Your consent for contact forms, applications and appointment booking
  • Our legitimate interest for improving our services and statistical analysis

5. Data Retention

Your personal data is retained for 3 years from our last contact, or until you request deletion. Browsing data is retained for a maximum of 13 months.

6. Data Recipients

Your data is intended solely for JAIKIN SASU and is never sold to third parties.

It may be transmitted to our technical subprocessors strictly within the scope of the purposes mentioned, and in compliance with GDPR.

7. Subprocessors

We use the following subprocessors to operate our services:

Provider Purpose Location
Heroku (Salesforce) Website hosting and database Dublin, Ireland (EU)
SendGrid (Twilio) Transactional email delivery United States (standard contractual clauses)
Cal.com Online appointment booking Dublin, Ireland (EU)
Google Analytics Audience analysis (if consent given) United States (standard contractual clauses)

8. Cookies

Our website uses cookies for:

  • Essential cookies: language preferences, cookie consent - required for operation
  • Analytics cookies: anonymized audience measurement (if consent given)
  • Marketing cookies: advertising conversion tracking (if consent given)

You can manage your preferences at any time via the "Manage cookies" link at the bottom of the page.

9. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right of rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to restriction: limit the processing of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data

To exercise these rights, contact us at: [email protected]

10. Complaints

If you believe that the processing of your data does not comply with regulations, you may lodge a complaint with the CNIL (French National Commission for Data Protection): www.cnil.fr

11. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction. The website uses the HTTPS protocol to secure data exchanges.

12. Changes

We reserve the right to modify this privacy policy at any time. Changes take effect upon publication on the website. We encourage you to check this page regularly.

Last updated: January 20, 2026