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Definition

RPA (Robotic Process Automation)

Automating repetitive tasks using software robots

Definition

RPA (Robotic Process Automation) is a technology that uses software robots to automate repetitive tasks normally performed by humans. These robots mimic human interactions with user interfaces.

Detailed explanation

RPA excels at structured, repetitive tasks: copying and pasting between applications, filling in forms, extracting data from documents, and more.

Unlike traditional automation that requires API integrations, RPA can interact with any application through its interface.

However, RPA has its limitations: it is fragile when interfaces change and does not handle unexpected scenarios well.

Real-world examples

Accounting data entry

Extracting data from PDF invoices and entering it into the ERP

HR onboarding

Automatic creation of user accounts across multiple systems

Why it matters

  • Reduced manual data entry errors
  • Frees up time for higher-value tasks
  • Fast ROI on high-volume processes
  • No need to modify existing systems

Service associé

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